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Post by account_disabled on Mar 12, 2024 14:28:14 GMT 8
By actively listening to your customers and putting yourself in their shoes, it will be easier for your agents to ease your customers' conflicts and/or annoyances by offering them a clear answer and taking their needs into consideration. Personalization of offers Personalizing your offers means making each of your customers unique individuals! And what could be more rewarding for a customer than to be authentic and considered as a person (and not just a given) to a company! Competitive differentiation It's not always easy to differentiate yourself from the competition in this saturated market bustling with offers. This is why, by adopting an empathetic Belize WhatsApp Number approach in your marketing strategy, you have a real competitive advantage to stand out. Customers are concerned about the links maintained with the brands they use. with the aim of capturing their attention and maintaining lasting relationships so that they remain engaged with you rather than one of your competitors. This is why, the more sincere you are and the more rigorously you take into account the needs of your customers, then the more they will recommend you and feel committed to you, and perhaps even be loyal to your business! Coca-Cola as a model of marketing empathy You probably know the Coca-Cola campaign: “Share te coke”? Coca-Cola implemented a marketing empathy campaign through this campaign. Marketing empathy therefore participates in the personalization of your offers, according to the needs and expectations of your customers,
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